– Maintain full knowledge of all beverage lists, promotions, prices, and preparation methods
– Train staff on proper service techniques, wine list information, and upselling
– Develop creative promotional activities to increase sales, such as drink specials, happy hours, and themed events.
– Ensure that all food, beverages are prepared and served in a timely, efficient, and consistent manner.
– Resolve customer complaints in a professional and courteous manner.
– Perform opening and closing duties, such as stocking supplies, setting up bar, and cleaning equipment
– Prepare financial reports, such as income statements and balance sheets